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Applied Diamond Tools
10666 Gateway Blvd
St. Louis, MO 63132
Direct: 314-736-6205
Toll Free: 800-980-7808
Fax: 636-489-0509
email:
sales@applieddiamondtools.com
Return & Refund Policies

Customer satisfaction is our utmost goal. We understand that you want to return our products for a number of reasons. We are glad to help you. Here are our return and refund policies:

  • All returns are permitted within 30 days from the date of receipt of merchandise. 
  • New and unopened boxes will get 100% refund less 5% restocking fee;
  • Open box items and like new items will receive 100% refund less 15% restocking fee;
  • Defective items will get 100% refund;
  • Damaged items that are not defective and the responsibilities of customers will not be refunded;
  • Customers to pay return shipping cost, at their choice of shipping method;
  • All refunds are paid the same payment form customers used to place the order;
  • Some refunds are given in the form of store credits pending agreements between customers and Toolocity;
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